Conditions générales de réservation (anglais)

All services are operated, rendered and managed by Somatheeram Ayurvedic Hospital & Yoga Centre Pvt. Ltd. All applicable taxes are included in the stated rates. Right of error reserved. Quoted rates & information are not binding. The management may change the tariff without further notice.

Booking confirmation & cancellation policy
Kindly note that any confirmation of any particular room number is not binding as we reserve the right to make room shifts within the same category whenever necessary. The management reserves the right to upgrade guests to an equivalent or higher room category. Any specific room request can be considered only if the enquiry is received six months prior to arrival and against full payment.
Reservations for high and peak season can only be confirmed on package basis and against advanced full payment. For other periods an advance payment of 50% is required upon confirmation and the rest payment six weeks prior to arrival. Short notice reservations require full payment at any time. Please note that your booking may be cancelled without further notice, if the advance payment is not received on time. We are not liable if payment is refused or declined by the credit card supplier. If the booking is cancelled, the following fees are applicable:
– More than 60 days prior to arrival: one time cancellation fee of 100,- Euro.
– 30 to 60 days prior to arrival: 50% of effective booking value.
– Cancellation less than 30 days prior to arrival: 100% of effective booking value

Check-in and check-out
Check-In: 12:00 noon
Check-out: 10:00 AM

Children
Children under the age of 9 years stay free of charge in the parents’ room. The property is not child-proof. Parents are responsible for the safety of their children.

Discounts
Loyalty Discount:
We grant repeated hookers a discount of 5% for their second to fourth stay and a discount of 8% from their fifth stay on, against the following conditions:
a.) Proof of repeaters status to be provided by client/agency
b.) Minimum period of stay equals 7 nights
c.) The booking is handled through the same agency as before
d.) Applicable on accommodation and package rates

Long Stay Discount:
Any stay exceeding 28 nights entitles to a 5% discount on the room rent or package rate. The above discount may not be combined with any special offer or other discounts unless specifically mentioned.